GE6757 TQM Notes
Anna University Regulation 2013 CSE GE6757 TQM Notes for all 5 units are provided below. Download link for CSE 6th SEM GE6757 Total Quality Management Lecture Notes are listed down for students to make perfect utilization and score maximum marks with our study materials.
UNIT – I GE6757- Total Quality Management
TQM is defined as both philosophy and a set of guiding principles that represent the foundation of continuously improving organisation. It is the application of quantitative methods and human resources to improve all the process within the organisation and exceed customer needs now and in the future.
Definition of quality Total Quality Management (TQM) refers to management methods used to enhance quality and productivity in business organizations. TQM is a comprehensive management approach that works horizontally across an organization, involving all departments and employees and extending backward and forward to include both suppliers and clients/customers. Total Quality Management (TQM) refers to management methods used to enhance quality and productivity in business organizations. TQM is a comprehensive management approach that works horizontally across an organization, involving all departments and employees and extending backward and forward to include both suppliers and clients/customers. Total Quality Management (TQM) refers to management methods used to enhance quality and productivity in business organizations. TQM is a comprehensive management approach that works horizontally across an organization, involving all departments and employees and extending backward and forward to include both suppliers and clients/customers.
One of the important issues that business has focused on in the last two decades is ―quality. The other issues are cost and delivery. Quality has been widely considered as a key element for success in business in the present competitive market. Quality refers to meeting the needs and expectations of customers. It is important to understand that quality is about more than a product simply working properly. Quality refers to certain standards and the ways and means by which those standards are achieved, maintained and improved. Quality is not just confined to products and services. It is a homogeneous element of any aspect of doing things with high degree of perfection. For example Business success depends on the quality decision making.
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Anna University 6th SEM CSE TQM Lecture Notes
GE6757 Total Quality Management Notes free download
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GE6757 Notes, TQM Unit wise Lecture Notes – CSE 6th Semester